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EXCELLENCE

We Stand For Excellence

TERMS OF USE

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern REGGAE PIZZA's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term 'REGGAE PIZZA' or 'us' or 'we' refers to the owner of the website and company whose registered address is 921 N Milliken Avenue 1045, Ontario, CA 91764 / Irwin / Sign PO., St. James, Montego Bay Jamaica. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

2. This website uses cookies to monitor browsing preferences. Please review our Cookie Policy*.

 

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

 

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

6. All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

REFUND, RETURN & SHIPPING POLICY

Refunds (if applicable)​

Refunds on pizza products only.  If you are not completely satisfied with your pizza, bring your original receipt and we will make it right or refund your money. 

 

On our online retail store items, Unfortunately, we can't offer you a refund,  exchange or substitution after purchase. In some cases, changes or cancellations of orders that have not been delivered or begun fabrication may occur with approval, however, there may be a change order fee or restocking fee in the amount of 25%.  Within the 3 day period, to be eligible for a return, you must request, complete and return to us a return authorization form of your item, and if approved, we will send you a return authorization number, and your item must be unused and in the same condition that you received it. It must also be in the original packaging. See Shipping below. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.  All items must be inspected for damages immediately upon receipt of item and damages must be reported to us immediately.  There are no refunds on the products.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

No refund, no exchange, no substitutions on our online retail store items.

 

To complete your return, if eligible, we require a return authorization approval and a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.


 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  Exchanges must be approved by us before returning your item. If you need to exchange an item for the same item, send us an email at reggaepizza1@gmail.com requesting approval, and upon approval, send your item to Reggae Pizza, White Sands Beach P.O., Jimmy Cliff Boulevard, Montego Bay, St. James, Jamaica.

 

Shipping

The customer will be notified of the exact delivery time once order is received. You will be responsible for paying for your own shipping costs for returning your item if applicable. Delivery costs are non-refundable. If you are approved to receive a refund, the cost of return delivery will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. We don't guarantee that we will receive your returned item.

 

PRIVACY POLICY/COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

 

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at interiordesigndetails@gmail.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES*

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed. We are glad to let you know that this website does not use any cookie with the ability to identify you. We use, though, some cookies to collect statistics with the sole purpose of improving this website and enhance the user experience. We use Google Analytics but we hide your IP to ensure your data is anonymized.

 

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

If you have any further concerns about security, please email our Customer Service team at reggaepizza1@gmail.com

 

*COOKIES POLICY

Reggae Pizza ("us", "we", or "our") uses cookies on the https://www.reggaepizza.co website (the "Service"). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

 

WHAT ARE COOKIES

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see.

 

HOW REGGAE PIZZA USES COOKIES

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service

  • We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

If at any time you do not wish to receive offers and marketing e-mails from us, you must tell us. There are two ways you may do this:

1. You may remove your name from our mailing list by sending an e-mail addressed to unsubscribe@reggaepizza.co and indicating in the subject line “Unsubscribe.”

2. You may click the unsubscribe link located at the bottom of all of our marketing emails and our offers.

 

WHAT ARE YOUR CHOICES REGARDING COOKIES

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

WHERE CAN YOU FIND MORE INFORMATION ABOUT COOKIES

You can learn more about cookies and the following third-party websites:

All About Cookies: http://www.allaboutcookies.org/

Network Advertising Initiative: http://www.networkadvertising.org/