We Stand For Excellence
The term 'REGGAE PIZZA' or 'us' or 'we' refers to the owner of the website and company whose registered address is 921 N Milliken Avenue 1045, Ontario, CA 91764 / Irwin / Sign PO., St. James, Montego Bay Jamaica. The term 'you' refers to the user or viewer of our website.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
REFUND, RETURN & SHIPPING POLICY
Refunds (if applicable)
Refunds on pizza products only. If you are not completely satisfied with your pizza, bring your original receipt and we will make it right or refund your money.
On our online retail store items, Unfortunately, we can't offer you a refund, exchange or substitution after purchase. In some cases, changes or cancellations of orders that have not been delivered or begun fabrication may occur with approval, however, there may be a change order fee or restocking fee in the amount of 25%. Within the 3 day period, to be eligible for a return, you must request, complete and return to us a return authorization form of your item, and if approved, we will send you a return authorization number, and your item must be unused and in the same condition that you received it. It must also be in the original packaging. See Shipping below. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. All items must be inspected for damages immediately upon receipt of item and damages must be reported to us immediately. There are no refunds on the products. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
No refund, no exchange, no substitutions on our online retail store items.
To complete your return, if eligible, we require a return authorization approval and a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Exchanges must be approved by us before returning your item. If you need to exchange an item for the same item, send us an email at firstname.lastname@example.org requesting approval, and upon approval, send your item to Reggae Pizza, White Sands Beach P.O., Jimmy Cliff Boulevard, Montego Bay, St. James, Jamaica.
The customer will be notified of the exact delivery time once order is received. You will be responsible for paying for your own shipping costs for returning your item if applicable. Delivery costs are non-refundable. If you are approved to receive a refund, the cost of return delivery will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. We don't guarantee that we will receive your returned item.
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at email@example.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at firstname.lastname@example.org
WHAT ARE COOKIES
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
When you use and access the Service, we may place a number of cookies files in your web browser.
To enable certain functions of the Service
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
If at any time you do not wish to receive offers and marketing e-mails from us, you must tell us. There are two ways you may do this:
1. You may remove your name from our mailing list by sending an e-mail addressed to email@example.com and indicating in the subject line “Unsubscribe.”
2. You may click the unsubscribe link located at the bottom of all of our marketing emails and our offers.
WHAT ARE YOUR CHOICES REGARDING COOKIES
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
For any other web browser, please visit your web browser's official web pages.
WHERE CAN YOU FIND MORE INFORMATION ABOUT COOKIES
You can learn more about cookies and the following third-party websites:
All About Cookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/